The City of Rockford will issue $17,216 in credits to 277 water customers for running their water to keep pipes from freezing last winter. According to a news release, Public Works Director Timothy Hanson says the credits will appear on water customers’ June bill. A letter will be sent to those who applied for a credit prior to the June water bill explaining how the credit was calculated.
The City paid contractors over $1.3 million to dig-up, thaw, and restore the 240 frozen water services. Water Superintendent Tim Holdeman says having customers run their water saved the city several thousands of dollars in repairs.
367 of the 644 applications for water credits were denied because water metering records showed no significant increase in water usage between January and mid-April.
Public Works Director Hanson said that restoring the landscaping and replacing the sidewalk at the locations where water repairs were made last winter will be completed by June 15.