The city’s public works department received notification that the city’s electrical aggregate supplier incorrectly billed nearly 6,000 customers.
Rates with Homefield Energy were supposed to drop, but the company’s billing software did not update the new billing rate.
That’s according to the city’s public works director Tim Holdeman.
“They did not properly change the rate to the lower rate. And that was for the month of July and August," Holdeman said. "Then we caught it here early in September."
Holdeman says the supplier may refund or credit affected accounts.
“I believe that they’ll be moving expeditiously to give the credits for those who are continuing to use their service,” Holdeman said.
Holdeman says, for the average customer, the difference may amount to about 10 or 15 dollars.