The city’s public works department received notification that the city’s electrical aggregate supplier incorrectly billed nearly 6,000 customers.
Rates with Homefield Energy were supposed to drop, but the company’s billing software did not update the new billing rate.
That’s according to the city’s public works director Tim Holdeman.
“They did not properly change the rate to the lower rate. And that was for the month of July and August," Holdeman said. "Then we caught it here early in September."